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General and Admin

CSR and Reception

Sales and Outreach

Marketing

Virtual Call Centre

Our Virtual Call Centre services provide efficient, scalable, and customer-focused solutions for managing high volumes of calls. We specialize in Inbound and Outbound Call Handling, ensuring professional and courteous communication. Our team excels in Customer Support, addressing inquiries, resolving issues, and building lasting relationships. With Telemarketing and Lead Generation, we help businesses grow by connecting with potential clients. We also offer Order Processing and Payment Assistance, ensuring smooth transactions and customer satisfaction. Additionally, our 24/7 Call Centre Services keep your business accessible around the clock, providing exceptional support to customers whenever they need it.

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  • Inbound and Outbound Call Management
  • Customer Support
  • Telemarketing and Lead Generation
  • Order Processing and Payment Handling
  • 24/7 Availability

Our Services

What your Call Center VA
can do for you

Inbound Calls

Handling incoming calls from customers, addressing inquiries, concerns, and requests.

Outbound Calls

Making outbound calls for various purposes, including surveys, sales, and follow-ups.

Customer Support

Providing assistance and solutions to customers’ product or service-related issues.

Sales

Promoting products or services, explaining features, and closing sales when applicable.

Product Knowledge

Acquiring in-depth knowledge of products and services to provide accurate information.

Scripted Responses

Following scripted guidelines for specific scenarios while adapting as needed.

Data Entry

Accurately entering customer information and interaction details into databases.

Escalations

Escalating complex issues to higher-level support or management when required.

Team Collaboration

Communicating with team members and supervisors for assistance and guidance.

PRICE & PACKAGES

Get The Best Package
For Your Business

Part Time

Starting From

23.50€/hr

  • 4 Hours/Day
  • Dedicated Assistant
  • Customer Success Manager
  • Quality Assurance and Supervision
  • Tailored Assistance
  • Flexible Agreement
  • Cancel Anytime
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  • Best Deal

Full Time

Starting From

21.50€/hr

  • 8 Hours/Day
  • Dedicated Assistant
  • Customer Success Manager
  • Quality Assurance and Supervision
  • Tailored Assistance
  • Flexible Agreement
  • Cancel Anytime
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Flexi

Starting From

25.50€/hr

  • Min. 40 Hours/Month
  • Dedicated Assistant
  • Customer Success Manager
  • Quality Assurance and Supervision
  • Tailored Assistance
  • Flexible Agreement
  • Cancel Anytime
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*All prices are subject to VAT where applicable

How it works

Find Your Assistant

📅

Schedule a Meeting
with Your CSM

Contact your customer success manager to discuss your specific needs and preferences for virtual assistant services

👋

Meet your Personal Virtual Assistant

Engage in your introductory call with your PVA to get acquainted and determine compatibility 

🌟

Start Delegating
to your PVA

Begin delegating your first tasks  to your PVA, kicking off a productive and efficient working relationship

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FAQ

A Virtual Assistant (VA) is a remote professional who provides various administrative, technical, or specialized services to businesses and individuals.

We carefully vet and select VAs based on their skills and experience. We match you with a VA who aligns with your specific needs and requirements.
Getting started is easy. Simply contact us to discuss your requirements, and we'll guide you through the onboarding process.
Our VAs are experienced professionals and they can adapt to your specific requirements. Minimal training may be required for task-specific instructions.
Our VAs can assist with a wide range of tasks, including administrative support, digital marketing, content creation, customer service, and more. Just let us know your needs.
Yes, we prioritize data security and confidentiality. Our VAs adhere to strict privacy protocols, ensuring the safety of your information.

You can communicate with your VA through email, messaging apps, video calls, or any other preferred communication method

Yes, if you find that your assigned VA is not the right fit, we can facilitate a change and match you with a different VA who better suits your requirements.
You'll need a computer or device with internet access and any specific software or tools required for your tasks.
Yes, you can upgrade or downgrade your service plan as your needs evolve. We offer flexibility to accommodate changing requirements.
We serve clients across various industries, including but not limited to healthcare, e-commerce, real estate, finance, and technology.
We maintain transparency in our pricing. You'll only be charged for the services you request, with no hidden fees.
Enjoy the flexibility of our service - there's no minimum commitment or contract length
Yes, you can request additional services as your needs evolve. We're here to accommodate your changing requirements.
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