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General and Admin

Virtual PA Services

Virtual Personal Assistants (VPA) Services

Peviras is your premier choice for a Virtual Assistant and Virtual PA based in Munich, Germany. We offer exceptional virtual assistant services across Germany and the entire DACH region (Germany, Austria, and Switzerland). Our team of highly skilled virtual personal assistants is committed to helping you streamline your business operations, manage administrative tasks, and boost productivity. Choose Peviras for the best personal assistant services in Germany.

General and Admin

Discover our General and Admin VA services, encompassing Personal Assistance, Executive Support, CRM Data Entry, Administrative Assistance, and Transcription. Our expertise ensures streamlined processes, empowering your productivity

Sales and Outreach

Unlock your sales potential with our Sales and Outreach services. From Lead Generation Assistance and Outbound Calling Agents to skilled Sales Representatives, we drive growth and outreach excellence for your business

Marketing

Optimize your marketing strategy with our Marketing services. With experts in Social Media, Digital Marketing, and Content Writing, we’re committed to enhancing your online presence and brand engagement

CSR and Reception

Enhance your customer service experience with our CSR and Reception services. From dedicated Customer Service Representatives and Live Receptionists to Call Center VAs, we’re here to elevate your client interactions and ensure exceptional support

Top Personal Virtual Assistant Service in Germany and DACH

Peviras stands as the premier Personal Virtual Assistant (PVA) service company in the DACH region, encompassing Germany, Austria, and Switzerland. Renowned for its exceptional dedication to providing tailored, high-quality virtual assistance to both individuals and businesses, Peviras boasts a team of highly skilled and multilingual professionals. They excel in offering a wide range of services, including administrative support, project management, and personal concierge tasks. Their commitment to confidentiality, efficiency, and personalized service has made them the go-to choice for clients seeking reliable and discreet virtual assistance, solidifying their reputation as the top PVA service provider in the DACH region.

 

At Peviras, we pride ourselves on offering personalized, efficient, and reliable virtual assistant services tailored to meet the unique needs of your business. Choose Peviras for expert, flexible, reliable, and cost-effective virtual assistant services to enhance your business operations.

Benefits of Choosing Peviras for your Staff Sourcing

Benefits of Choosing Peviras for Virtual Assistant Services

Expertise: Our team consists of experienced professionals dedicated to delivering exceptional virtual assistant services.

Flexibility: We offer scalable virtual assistant solutions tailored to fit businesses of all sizes.

Reliability: Count on us for timely and accurate virtual assistance that meets your business needs.

Cost-Effective Solutions: Peviras provides cost-effective virtual assistant services that help you save on operational costs. By outsourcing your tasks to our skilled virtual assistants, you can focus on your core business activities without the overhead of hiring full-time staff.

PVA Talents - Join Our PVA Team

Peviras is constantly seeking talented individuals to join our dynamic team. If you’re passionate about providing excellent virtual assistance and looking for flexible job opportunities, explore our available positions. We offer a range of virtual assistants jobs catering to various skill sets and expertise levels. Apply now to start your journey in the virtual assistant industry.

Contact Us

Discover how Peviras can transform your business operations. Visit our website to learn more about our services, or contact us directly to discuss your specific needs. Experience the future of personal virtual assistance with Peviras.

Our general admin virtual assistants at Peviras are equipped to handle a wide range of tasks to keep your operations running smoothly:

List of Personal Virtual Assistant Roles for Clients/Businesses

At Peviras, we offer a diverse array of virtual assistant roles tailored to meet the specific needs of your business. Our primary roles include:
  • Personal Assistant: Providing personalized support to manage daily tasks, schedules, and communications, enhancing personal productivity.
  • Executive Assistant: Offering high-level administrative support to executives, including managing schedules, communications, and special projects.
  • Administrative Assistant: Handling a variety of administrative tasks to ensure smooth office operations, from scheduling to correspondence.
  • CRM Data Entry Assistant: Accurately entering and updating customer information in your CRM system, ensuring data integrity and accessibility.
  • Transcription Assistant: Converting audio and video recordings into written documents, ensuring accuracy and timely delivery of transcriptions.
Additionally, we continuously expand our services to include specialized roles based on client demands, ensuring you always have the support you need to drive your business forward.  

Core Tasks Handled by Our General Admin Virtual Assistants

Our general admin virtual assistants are equipped to efficiently handle a variety of essential tasks that are crucial for the smooth functioning of your business:

Task Management and Scheduling

  • Manage Personal/Team Calendars: Efficiently organize appointments, meetings, and events to optimize time management and enhance productivity for both individuals and teams.
  • Travel Arrangement: Planning and booking travel, including flights, accommodations, and transportation.

Financial and Administrative Support

  • Organize Receipts and Expenses: Effectively categorize, store, and manage invoices, receipts, and expenses, enabling a structured approach to financial administration and reporting.
  • Document Preparation: Drafting, formatting, and proofreading documents, reports, and presentations.
  • Data Entry: Accurately inputting and updating data into various systems, ensuring data integrity and accessibility for business operations.

Communication and Research

  • Email Management: Effectively manage emails by categorizing, replying to, and prioritizing crucial messages.
  • Carry Out Basic Research: Perform essential research tasks to provide foundational insights and information on various subjects.
  • Perform Repetitive Tasks: Efficiently execute tasks that occur regularly, optimizing processes and saving valuable time and effort.

Personal Support and Shopping Services

Our virtual assistants also provide personal support and manage online shopping needs, ensuring convenience and efficiency in your daily life:

  • Personal Support: Providing personal assistance like managing household tasks, coordinating family schedules, and more.
  • Online Shopping: Efficiently handle online orders for groceries, office essentials, home supplies, and general items, including thorough price comparisons.

Additionally, our virtual assistants can help manage subscriptions, track deliveries, and handle returns, ensuring a seamless shopping experience from start to finish.

Discover how Peviras can transform your business operations with our comprehensive range of virtual assistant roles and services. Visit our website to learn more about our offerings, or contact us directly to discuss your specific needs. Experience the future of personal virtual assistance with Peviras. Click here to view more on our General Admin Virtual Assistants.

Peviras offers comprehensive CSR and reception services tailored to meet the diverse needs of businesses across Germany and the DACH region. Our skilled Customer Service Representatives, Live Receptionists, and Call Center Virtual Assistants ensure seamless communication and support for your customers, enhancing their overall experience with your business.

Customer Service Representative (CSR)

Our Customer Service Representatives are dedicated to providing exceptional support through various communication channels. They can handle a wide range of tasks to ensure customer satisfaction:

  • Respond to Inquiries: Address customer inquiries, concerns, and complaints through phone, email, and live chat.
  • Provide Product Information: Offer detailed information about products or services to help customers make informed decisions.
  • Order Processing: Assist customers in placing orders, processing payments, and verifying order details.
  • Issue Resolution: Investigate and resolve customer issues, ensuring a satisfactory resolution in a timely manner.
  • Returns and Exchanges: Facilitate returns, exchanges, and refund requests, following company policies.
  • Appointment Scheduling: Assist customers in scheduling appointments or bookings as needed.
  • Billing and Payments: Assist with billing inquiries, payment processing, and billing disputes.
  • Live Chat Support: Provide real-time assistance to customers through live chat platforms.
  • Email Support: Respond to customer emails with accurate and detailed information.

Live Receptionist

Our Live Receptionists ensure that your business maintains a professional image by efficiently handling all incoming communications. They provide a range of essential services:

  • Answering Calls: Answer incoming calls promptly and professionally, directing callers to the appropriate departments or individuals.
  • Message Taking: Accurately record and relay messages to the intended recipients.
  • Call Routing: Direct calls to the appropriate extensions or departments, ensuring efficient call distribution.
  • Appointment Scheduling: Schedule appointments, meetings, and reservations for clients and visitors.
  • Information Dissemination: Provide information about the organization’s services, location, and other relevant details.
  • Outgoing Calls: Make outgoing calls for appointment reminders, follow-ups, and other communications.
  • Database Management: Maintain visitor logs, contact databases, and records of incoming calls.
  • General Administrative Support: Assist with general administrative tasks such as data entry and filing.
  • Customer Feedback Collection: Gather and relay customer feedback to help improve services and client satisfaction.

 

Call Center Virtual Assistant

Our Call Center Virtual Assistants are equipped to manage both inbound and outbound call operations, ensuring comprehensive customer support and effective communication:

  • Inbound Calls: Handle incoming calls from customers, addressing inquiries, concerns, and requests.
  • Outbound Calls: Make outbound calls for various purposes, including surveys, sales, and follow-ups.
  • Customer Support: Provide assistance and solutions to customers’ product or service-related issues.
  • Sales: Promote products or services, explain features, and close sales when applicable.
  • Product Knowledge: Acquire in-depth knowledge of products and services to provide accurate information.
  • Scripted Responses: Follow scripted guidelines for specific scenarios while adapting as needed.
  • Data Entry: Accurately enter customer information and interaction details into databases.
  • Escalations: Escalate complex issues to higher-level support or management when required.
  • Team Collaboration: Communicate with team members and supervisors for assistance and guidance.

 

Discover how Peviras can enhance your customer service operations with our specialized CSR and reception services. Visit our website to learn more about our offerings, or contact us directly to discuss your specific needs. Experience the future of personal virtual assistance with Peviras. Click here to view more on our Customer Service Representative & Reception.

Peviras offers comprehensive sales and outreach services designed to help your business grow by effectively managing lead generation and sales processes. Our dedicated Lead Generation Assistants, Outbound Calling Agents, and Sales Representatives ensure your sales pipeline remains active and productive.

Lead Generation Assistant

Our Lead Generation Assistants excel in identifying and nurturing potential leads, ensuring a consistent flow of prospects into your sales pipeline. Key tasks include:

  • Market Research: Conduct research to identify potential leads and target markets.
  • Database Building: Build and maintain a database of potential leads with accurate contact information.
  • Prospect Identification: Identify individuals or companies that match the ideal customer profile.
  • Cold Outreach: Create and execute email/social media campaigns to nurture leads.
  • Lead Qualification: Assess the suitability and interest level of leads for further engagement.
  • Data Entry: Enter lead information and interactions into CRM or database systems.

In addition to these core tasks, our Lead Generation Assistants also provide valuable insights and analytics to refine your lead generation strategy. Choose our Lead Generation Assistants to enhance your sales pipeline effectively and efficiently.

 

 

Outbound Calling Agent

Our Outbound Calling Agents are experts in engaging with prospects through phone calls, converting potential leads into interested prospects. They provide the following services:

  • Lead Prospecting: Identify potential leads through research and database analysis.
  • Cold Calling: Initiate calls to prospects who have not expressed prior interest.
  • Data Entry: Enter lead information and interactions into CRM or database systems and update the status of leads in the sales pipeline.
  • Follow-Up Calls: Follow up with leads to maintain engagement and answer questions.
  • Qualification: Qualify prospects based on their needs, budget, and decision-making authority.
  • Script Adaptation: Tailor call scripts to different types of prospects and situations.
  • Warm Calling: Reach out to leads who have shown some interest in the past.
  • Appointment Setting: Schedule appointments or demonstrations with interested prospects.
  • Needs Assessment: Engage in conversations to understand prospects’ needs and pain points.

Sales Representatives

Our Sales Representatives are dedicated to closing sales and ensuring customer satisfaction. They handle a range of tasks to drive conversions and manage the sales process:

  • Lead Identification: Identify potential leads through research, databases, and referrals.
  • Sales Reporting: Provide regular reports on call outcomes, conversions, and challenges.
  • Script Adaptation: Tailor call scripts to different types of prospects and situations.
  • Follow-Up: Maintain regular communication with leads for nurturing and follow-up.
  • Data Entry: Enter lead information and interactions into CRM or database systems.
  • Closing Sales: Guide prospects through the sales process to achieve conversions.
  • Cold Calling: Initiate calls to prospects who have not expressed prior interest.
  • Upselling/Cross-Selling: Identify opportunities to offer additional products or services.
  • Pipeline Management: Track and manage leads through the sales pipeline.

Discover how Peviras can enhance your sales and outreach efforts with our specialized services. Visit our website to learn more about our offerings, or contact us directly to discuss your specific needs. Experience the future of personal virtual assistance with Peviras. Click here to view more on our Sales and Outreach Virtual Assitant.

Peviras offers a comprehensive range of marketing services to help businesses enhance their online presence and reach their target audience effectively. Our skilled Social Media Assistants, Digital Marketing Assistants, and Content Writers are dedicated to creating and executing strategies that drive engagement and growth.

Social Media Assistant

Our Social Media Assistants are experts in managing and growing your social media presence. They handle various tasks to ensure your brand stays active and engaging on all platforms:

  • Content Creation: Create engaging and visually appealing content for social media platforms.
  • Content Scheduling: Schedule posts using social media management tools to maintain a consistent posting schedule.
  • Community Engagement: Interact with followers, respond to comments, and engage with users on social media.
  • Content Calendar Management: Plan and organize content themes and topics for upcoming posts.
  • Analytics Tracking: Track and analyze social media metrics to measure engagement and performance.
  • Audience Research: Research target audience demographics, preferences, and behaviors.

Digital Marketing Assistant

Our Digital Marketing Assistants help you develop and implement effective online marketing strategies. They provide a range of services to boost your digital presence and drive conversions:

  • Market Research: Conduct research to understand target audiences, industry trends, and competitor strategies.
  • Content Creation: Develop engaging and valuable content for websites, blogs, social media, and other platforms.
  • Social Media Advertising: Plan and implement paid ad campaigns on platforms like Facebook, Instagram, and LinkedIn.
  • Conversion Rate Optimization (CRO): Analyze user behavior and optimize website elements to improve conversions.
  • Lead Generation: Develop strategies to generate and capture leads through various online channels.
  • Email Marketing: Create, schedule, and send targeted email campaigns to nurture leads and customers.

Content Writer

Our Content Writers excel in producing high-quality content that resonates with your audience and aligns with your business goals. They handle a variety of writing tasks, ensuring your content is informative, engaging, and impactful:

  • Content Creation: Write original, engaging content for websites, blogs, social media, and more.
  • Topic Research: Conduct thorough research to gather accurate and relevant information.
  • Editing and Proofreading: Review and refine content for grammar, style, and accuracy.
  • Content Strategy: Develop content plans aligned with target audience and business goals.
  • Content Calendar: Plan and organize publication dates to maintain consistency.
  • Content Revamping: Update and refresh existing content to keep it relevant and valuable.
  • Copywriting: Craft compelling copy that captures attention and drives action.

Discover how Peviras can elevate your marketing efforts with our specialized services. Visit our website to learn more about our offerings, or contact us directly to discuss your specific needs. Experience the future of personal virtual assistance with Peviras. Click here to view more on our Marketing Virtual Assistant.

Why Choose Peviras for Your Virtual Assistant Needs?​

Customer Service Assistant

Our virtual assistants professionally handle customer inquiries, ensuring a seamless experience for your clients. Improve customer satisfaction and retention with our expert support.

Sales and Outreach Assistants

Boost your sales efforts with our skilled virtual assistants who manage sales activities, conduct outreach, and foster client relationships. Let us help you grow your business and reach new heights.

Marketing Virtual Assistant

Enhance your brand presence with our strategic marketing services. From social media management to content creation, our marketing virtual assistants are here to execute effective campaigns that drive results.

General Admin Virtual Assistant

Our general admin virtual assistants efficiently manage day-to-day administrative tasks, including scheduling, email management, data entry, and research. Focus on what matters most while we handle the rest.

Benefits

Time Saving

Delegate time-consuming tasks to your PVA, freeing you to focus on high-priority tasks

Cost Saving

Avoid the expenses associated with hiring full-time staff by utilizing a PVA on an as-needed basis

Improved Efficiency

Your PVA tackles tasks efficiently, helping you meet deadlines and goals

Enhanced Focus On Core Tasks

Focus your resources on core tasks while your PVA handles the rest

How it works

Find Your Assistant

📅

Schedule a Meeting
with your CSM

Contact your customer success manager to discuss your specific needs and preferences for virtual assistant services

👋

Meet your Personal Virtual Assistant

Engage in your introductory call with your PVA to get acquainted and determine compatibility

🌟

Start Delegating
to your PVA

Begin delegating your first tasks to your PVA, kicking off a productive and efficient working relationship

TESTIMONIALS

Reviews From Our Happy Customers

„Als CEO einer globalen Unternehmensberatung war ich ständig auf der Suche nach Lösungen, die mir helfen könnten, meinen Arbeitsalltag zu organisieren und meine Aufgaben effektiver zu bewältigen. PEVIRAS hat sich als die Antwort auf meine Suche erwiesen. Durch PEVIRAS muss ich meinen Kalender nicht mehr selbst managen und kann mühelos von Meeting zu Meeting gehen.“
Moritz Gruber / CEO
Moritz Gruber Management Consulting GmbH
,,PEVIRAS hatte einen signifikanten Einfluss auf die Prozesse der Deal-Generierung, indem es die Ansprache und das Management von Rückmeldungen der Zielgruppen straffte. Darüber hinaus machte es PEVIRAS möglich, gleichzeitig über 100 Deals zu managen, ohne an Qualität der Rückmeldung zu verlieren. Dank PEVIRAS ist der virtuelle Assistent zu einem unverzichtbaren Teammitglied geworden."
Kevin Davies / Head of Partner Identification
Certania Holding GmbH
,,PEVIRAS hat meinen Arbeitsalltag als Manager eines großen Unternehmens sehr erleichtert, da mein executiver Assistant mir viele zeitaufwendige Recherchen und organisatorische Aufgaben abnimmt. Die Kommunikation mit PEVIRAS und dem virtuellen Assistenten ist kinderleicht. Mein PVA erledigt alle Aufgaben effizient und zur vollsten Zufriedenheit. PEVIRAS hat uns geholfen Produktivität und Effizenz um ein vielfaches zu steigern. Ich bin begeistert von diesem Konzept, da es vollkommen auf meine Bedürfnisse und die Situation abgestimmt werden kann."
CEO
Giardini Poseidon Terme
,,Peviras erkannte meine Bedürfnisse sofort und stellte mir einen Virtuellen Assistenten zur Verfügung, der es mir ermöglichte, meinen Fokus auf das Wesentliche zu legen. Dadurch konnte ich mich vollständig auf mein Geschäft konzentrieren. Der virtuelle Assistent ist mittlerweile zu einer unverzichtbaren Unterstützung geworden und begleitet mich durch das stetig wachsende Geschäft. Herzlichen Dank an Peviras!''
CEO
ECN Consulting Tic. Ltd.
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